The company

• Name: Technical Edge (Pty) Ltd, registration number 2023/206939/07, registered on 9 November 2023
• Head of the body and Information Officer: the director
• Street and postal address: 21 Tennant Road, Kenilworth, Cape Town, 7708, South Africa
• Email: privacy@technicaledge.co.za; phone: 021 714 1038; website: www.technicaledge.co.za

The Regulator's guide

The Information Regulator publishes a guide on how to use PAIA (section 10), available from the Regulator:

• The Information Regulator (South Africa), JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
• Complaints: POPIAComplaints@inforegulator.org.za; general enquiries: enquiries@inforegulator.org.za
• Website: inforegulator.org.za

Records we hold

• Company records: registration documents, the share register, minutes and resolutions.
• Financial records: accounts, invoices, bank statements and tax records.
• Customer records: proposals and agreements, projects, tickets and their correspondence, call recordings and transcripts, invoices and payments.
• Supplier records: agreements and correspondence.
• Available without a request: what this website publishes.

The personal information we process, why, who receives it and how we keep it secure are in our privacy policy.

How to ask for a record

• Fill in Form 2 of the PAIA regulations (from the Regulator's website) and email it to privacy@technicaledge.co.za.
• Say which record you want and how, and, if you ask on someone else's behalf, your authority to ask.
• The prescribed fees apply; we tell you of any fee before we do the work.
• We answer within 30 days, and refuse only on the grounds PAIA allows, giving our reasons.