Legal

Terms

The terms for using this website, and how we work with our customers in brief. By using the site you accept them.

Last updated .

Using this website

Who runs this site

Technical Edge (Pty) Ltd, registration number 2023/206939/07, at www.technicaledge.co.za. Email enquiries@technicaledge.co.za, or call 021 714 1038. Legal notices may be served at 21 Tennant Road, Kenilworth, Cape Town, 7708, South Africa.

Using the site

  • Use it lawfully, and do not try to break, overload or get around its security.
  • Send us only what you are entitled to send, and nothing harmful.
  • The customer portal is for the people we have invited; keep your sign-in to yourself.

What is ours

The site's words, designs, logos and software are ours or licensed to us. Read them and share links to them; ask before copying them.

No promises beyond what we say

We take care that the site is right and up, but it is provided as it is. Nothing on it is advice for your case until we have agreed to work with you. As far as the law allows, we are not liable for loss from using the site or relying on it, or for the sites it links to.

Working with us

The full terms are the Master Services Agreement you accept with your first proposal. Where this summary and the agreement differ, the agreement governs.

  • Each piece of work has a short proposal: what you get, what it costs, when, and what happens if you leave. You accept it online with a code we email you, and nothing is billed before you do.
  • Invoices are due within the days shown on them (30 unless your account says otherwise), by EFT, or by card or instant EFT with the invoice's Pay now button (through Paystack).
  • Hosting & Care is one fixed monthly amount per system. It stops with one calendar month's notice, and we hand over your system, its code and your data in a usable form.
  • Once paid for, what we build for you is yours to use; we keep the right to reuse our general tools and know-how.
  • We keep your information confidential, and process personal information on your behalf only on your instructions, as POPIA requires of an operator.
  • Our liability is limited as the Master Services Agreement sets out, except where the law does not allow a limit.
  • Domain registration terms will follow once our registrar accreditation is complete.

The law

South African law governs these terms, and its courts decide any dispute about them. We may change them; the date above says when they last did.